Privacy Policy

Rosewood Studios ("we," "us," or "our") Rosewood Studios values your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, register for offerings, purchase products, or interact with our services. 1. Information We Collect We may collect personal and non-personal information, including: Voluntarily provided information: - Name, email address, phone number - Billing and shipping addresses - Payment details (processed through third-party platforms) - Child’s first name, age, allergies, or support needs (if registering for a program) - Marketing preferences and communication opt-ins Automatically collected information: - IP address, browser type, device info - Pages visited, referral source, and usage statistics - Cookies or similar tracking tools (see Section 4) Our website is intended for users in the United States. If you are accessing the site from outside the U.S., please be aware that your information may be transferred to, stored, or processed in the United States. 2. How We Use Your Information Your information is used to: - Process payments and fulfill orders - Register students for classes or events - Communicate important updates (e.g., class changes, safety notices) - Provide customer support - Send newsletters or promotional emails (if opted in) - Analyze and improve our website, content, and offerings We do not sell or rent your personal data. 3. Sharing Your Information We only share information with trusted third parties who assist in operating our business, such as: - Payment processors (e.g., Stripe, PayPal) - Email platforms (e.g., Mailchimp, Flodesk) - Website analytics or hosting services These providers are given access only as needed and are contractually obligated to protect your information. 4. Cookies and Tracking Technologies We may use cookies or similar technologies to: - Recognize repeat visitors - Analyze traffic and usage - Improve user experience You can adjust your browser settings to refuse or limit cookies. 5. Your Rights and Choices You have the right to: - Request access to or correction of your personal data - Delete your information, when legally permissible - Unsubscribe from marketing emails (via the link in each email) - Adjust cookie preferences in your browser To make a privacy request, contact us at: hello@rosewoodstudiosnh.com 6. Children’s Privacy Rosewood Studios does not knowingly collect personal data directly from children under 13. All class registrations and communications involving minors must be submitted by a parent or legal guardian. When registering a child, limited personal information (e.g., name, age, allergy information) is collected only with guardian consent and used solely for safety and enrollment. If we learn that we have collected information from a child under 13 without verified parental consent, we will delete it promptly. To report a concern, contact us at: hello@rosewoodstudiosnh.com 7. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of online transmission or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to take precautions when sharing information online. You are responsible for maintaining the confidentiality of any login credentials and for all activities under your account. 8. Changes to This Policy We may update this Privacy Policy as needed. The updated version will be posted on our site with a revised effective date. Your continued use of our services signifies your acceptance of any changes. 9. Contact Us For any privacy-related questions, requests, or concerns, please contact: Rosewood Studios Concord, NH Email: hello@rosewoodstudiosnh.com